Terms and Conditions of Sale and Use

Last updated: July 10, 2023

1. Introduction

These general terms and conditions of sale and use (T) govern the use of our e-commerce site and the purchase of our products.

Important note: by accessing our site and placing an order, you agree to be bound by these TCs. Please read them carefully.

2. Your User Account

• Creation: to place an order, creating an account is required.
• Responsibility: you are responsible for the confidentiality of your account and password, as well as all activities related to them.

3. Products Orders

• Accuracy: we strive to present our products with the greatest accuracy (descriptions, images, prices). However, colors and dimensions may vary depending on your screen.
• Commitment: by ordering, you agree to provide accurate and up-to-date information.
• Right of reservation: we reserve the right to refuse or cancel any order (unavailability, pricing errors, etc.).

4. Price Payment

• Pricing: prices are indicated in CFA (or EUR depending on your choice) and are subject to applicable taxes.
• Shipping: costs are added during checkout.
• Security: payments are encrypted and secure. We do not store your payment card details.

5. Delivery

• Deadlines: We ship within the timeframes indicated on the site, subject to variations related to your geographical location.
• Fees: These vary according to the destination and the chosen shipping method.

6. Intellectual Property

Our site and its content (texts, graphics) are protected. Any reproduction, distribution, or modification is prohibited without our prior written authorization.

7. Liability Modifications

• Technical: we do not guarantee the total absence of bugs or viruses. We are not responsible for damages arising from the use of the site.
• Updates: We may modify these TCs at any time. We advise you to consult them regularly.

8. Contact

For any questions regarding these terms, please contact us at: 📧 neneyaya.luxuryleathergoods@gmail.com